Terms and Conditions Of Sale

Seller identification

  • Alto Giro, S.L.
  • Tax ID (CIF): B93917607 (provisional, pending final confirmation upon registration with the Commercial Registry)
  • Registered address: Plaza Carretas nº 15, bajo, 02002 Albacete (Spain)
  • Contact: info@e-infinitycamper.com

Purpose and scope

These Terms and Conditions of Sale govern the purchase of products through the website www.e-infinitycamper.com, owned by Alto Giro, S.L., including both the direct purchase of the E-Infinity Camper product and the deposit-based reservation described in section 8.

 

Placing an order through the Website implies full acceptance of these Terms and Conditions of Sale, as well as of the Privacy Policy and, where applicable, the Cookie Policy.

Ordering process

The user selects the desired product, adds it to the shopping cart, and completes the payment process through the methods available on the Website. Once payment is confirmed, the user will receive an order confirmation email.

 

Alto Giro, S.L. reserves the right not to process an order in the event of a manifest error in the price or availability of the product, notifying the user as soon as possible and, where applicable, issuing a full refund of the amount paid.

 

Prices and VAT

All prices published on the Website are shown in euros (€) and include applicable Value Added Tax (VAT) in accordance with current regulations, unless expressly stated otherwise.

 

Payment methods

Accepted payment methods are detailed in the “Payment Methods” document, published on the Website.

 

Right of withdrawal (direct product purchase)

In accordance with Royal Legislative Decree 1/2007, users who qualify as consumers have a period of fourteen (14) calendar days from receipt of the product to withdraw from the purchase without needing to justify their decision, under the terms detailed in the “Shipping and Returns” document, published on the Website.

 

Legal warranty

Products sold by Alto Giro, S.L. are covered by the legal warranty of conformity provided for under RDL 1/2007, under the terms detailed in the “Shipping and Returns” document.

 

Specific conditions for deposit-based reservations

Where an order consists of a unit reservation made through payment of a deposit (currently €50), the following specific conditions apply in addition to the above:

 

8.1. Purpose of the reservation.

By paying the deposit, the user secures priority access to reserve a unit of E-Infinity Camper, without this constituting a closed, final purchase of the finished product. The reservation guarantees the user a priority position ahead of the commercial launch and, where applicable, the Kickstarter funding campaign.

 

8.2. Refundable nature of the deposit.

As a general rule, the deposit is refundable at the user’s request, except in the case described in section 8.3. The deposit amount will be deducted in full from the final price of the product when the definitive purchase is completed.

 

8.3. Applying the deposit to the Kickstarter campaign (Secret Rewards).

When the E-Infinity Camper Kickstarter campaign launches, users with an active reservation may expressly and voluntarily apply their deposit as part of a “pledge” to that campaign, gaining access to an exclusive reward (“Secret Reward”). Once the deposit has been applied to a Kickstarter pledge, it ceases to be refundable through Alto Giro, S.L., and instead becomes subject to the Kickstarter platform’s own terms and policies, which are independent of these Terms.

 

Every user with an active reservation will receive an email notifying them of the campaign launch and providing the link to access their Secret Reward, regardless of whether they have agreed to receive further marketing communications, this notification is part of the reservation service itself and does not constitute a marketing communication.

 

8.4. Refund procedure.

As long as the deposit has not been applied to a Kickstarter pledge, the user may request a refund by writing to info@e-infinitycamper.com. Alto Giro, S.L. will process the refund within a maximum of fourteen (14) calendar days from receipt of the request.

 

8.5. Right of withdrawal as applied to the reservation.

As the reservation is completed as a purchase through the Website’s standard payment process, the fourteen (14) calendar day right of withdrawal described in section 6 applies. After this period has elapsed, the deposit remains refundable in accordance with section 8.4, unless it has already been applied to a Kickstarter pledge under section 8.3.

 

8.6. Cancellation or material change to the project.

Should the project fail to complete its industrialization phase or reach commercial launch, Alto Giro, S.L. commits to refunding all outstanding reservation deposits in full, within a maximum of fourteen (14) calendar days from the decision not to proceed with the project.

 

Governing law and jurisdiction

These Terms and Conditions of Sale are governed by Spanish law. Without prejudice to the rights afforded to users who qualify as consumers, the parties submit to the Courts of Albacete.

 

Contact

For any queries relating to your order or reservation, you can write to us at info@e-infinitycamper.com.

Updated on 02/09/2026